Privacy Policy

Last updated: October 2025

1. Who we are

K.J. Shelley Masonry & Building (“we”, “us”, “our”) is a building and masonry business based in Suffolk, United Kingdom. We are committed to protecting your privacy and handling your personal information responsibly.

Contact email: enquiry@kjs-masonry-builders.co.uk

2. Information we collect

We only collect information you provide when you contact us directly, for example:

Your name
Your email address
Your phone number if you include it
Any details you choose to include in your message

We do not use contact forms, cookies, analytics tools, or third-party tracking services.

3. How we use your information

To respond to your enquiry
To provide quotations or information about our services
To communicate about ongoing or planned work

We do not sell or share your personal information with third parties unless required by law.

4. Data storage and security

Emails you send to us are stored securely within our email system. We take reasonable steps to prevent unauthorised access, loss, or misuse of your information. We do not store personal data on our website or in external databases.

5. How long we keep your information

We keep correspondence only as long as necessary for your enquiry, our business records, or legal obligations. You can ask us to delete your information at any time.

6. Your rights

Under UK data protection law you have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate information
Request deletion of your personal information

To exercise your rights email enquiry@kjs-masonry-builders.co.uk.

7. Changes to this policy

We may update this policy from time to time. The latest version will always appear on this page with the updated date.

8. How to complain

If you have concerns about how we handle your personal information please contact us at enquiry@kjs-masonry-builders.co.uk.

You also have the right to complain to the Information Commissioner’s Office: ico.org.uk.